
Pulse
Emergency Response, Reinvented
by Certisoft Consulting inc
Empowering Emergency Response with Cutting-Edge Mobile Technology
At Certisoft Consulting inc, we’re revolutionizing the way emergency response services work.
By leveraging mobile app technologies and real-time tracking, our platform connects those in need of help with responders in the fastest, most efficient way possible. Using a system inspired by ridesharing platforms like Uber, we ensure that emergency teams reach the scene faster, with precise coordination and up-to-the-minute updates.
Deploy in weeks!
Our solution brings together real-time location tracking, advanced communication systems, and optimized dispatching—allowing responders to act quickly and accurately during critical moments.

Constant situation awareness
Call dispatchers have a up-to-date view of ongoing calls and available ressources.
They can also consult the notes and actions taken by the first responder in realtime.

Caller app and profile
The population can pre-download the app and create their profile. When an emergency arises, the person can simply select the emergency service they require, fill in a few details and the call is automatically created with their exact location, identity and profile.
This enables call dispatchers and first responder to be informed ahead of time of any specifics about the caller, be it an allergy or pre-existing health condition.

First responder app
First responder do not require specialized hardware or radios, they can simple use the mobile they already have to have instant access to the information about the incident ticket.
Responder can change their status (available or not), add notes and pictures to an incident ticket and change the status of the ticket.
They can even flag a particular incident as requiring folllow up by an investigator for possible prosecution right from their smartphone.
Advantages of our solution
Our solution brings together real-time location tracking, advanced communication systems, and optimized dispatching—allowing responders to act quickly and accurately during critical moments.

Faster Response Times
Leverages real-time tracking and optimized routing to minimize delays and get help to the scene faster than traditional systems

Cost-Effective
Our system utilizes mobile devices, eliminating the need for costly new hardware, radios, or expensive telephone systems, making it a cost-effective solution for modern emergency response.

Scalable and Flexible
Our solution adapts to any emergency scenario, whether it’s a medical emergency, fire, or security situation, and can scale to fit cities of all sizes. You can even deploy to an entire country!
Benefit from our expertise
Current deployments






Our Team

Jérôme Tétreault
Founder
Jerome has 25 years experience in IT project management in government, finances and the private sector.
He was the lead software architect on the Malaysian Emergency Response System (MERS 999). One of the largest emergency call system in the world with 30 millions people covered.
Jerome is a retired army officer and holds a bachelor degree in computer engineering from the University of Ottawa.

Lamine M. Bah
Business development director
Lamine is an army officer with 22 years of experience in logistic operations. He holds a degreee in criminology from University of Montreal.

Jagan R
CTO
With over 11 years of experience in the IT industry, Jagan is an expert in software development with the latest technologies. He leads a team of 25 developers, driving innovation and ensuring the delivery of high-quality solutions.
Jagan holds a degree in Information Technology and is dedicated to staying at the forefront of emerging tech trends.
Join the Future of Emergency Services